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Office of Financial Aid Partners with Solutions at ECMC

The Office of Financial Aid and Scholarships has partnered with Solutions at ECMC to provide students with a single resource for loan-related questions. The partnership helps ensure the future success of our students by providing them with repayment options to avoid defaulting on their federal student loan.

The program provides students with the following services:

  • One-on-one guidance to ensure students understand the repayment plan options and can make informed decisions.
  • Multiple communications options with advisors via phone, web chat, and email.
  • Match the repayment plan to the student’s situation that will provide the most likely long-term solution.
  • Ensure the student understands the short and long-term impact of their repayment plan choice.
  • Email outreach campaigns that include time-sensitive information based on the student’s status and guidance for taking action.

Solutions, a service of the non-profit organization ECMC, is dedicated to helping students recognize and realize their potential by creating and providing innovative education solutions that support schools and improve student educational outcomes.