Sample Improvement Projects Academic Advising Investigate the use of Jenzabar's academic advising module to maintain electronic records of academic advising, compared to current practice. Provide continuous faculty training for enhanced academic advising, using exemplary academic advising practices. Require all students withdrawing from the University to have an exit interview with an Academic Advising counselor. Enhance Student Orientation for Fall 2014 (revised schedule and sessions) to create a livened experience for incoming Freshmen. Communications & Marketing Strengthen the Shaw University brand and build a website that reflects our brand, mission and vision. Create an Office of BAM! The purpose of this office would be to create an enhanced customer experience in all facets of customer relations. Enhance the current University calendar of events by creating a master calendar webpage. Improve our social media presence to reflect marketing objectives. Community Engagement Offer the talent of Shaw University's Pep Band, Jazz Ensemble and Choir to the Raleigh community for special events; partner with Downtown Raleigh Alliance. Increase the number of summer camps offered to the Raleigh community to include sports and academic camps for K-12. Invite City of Raleigh leaders to host town hall meetings on campus to increase the interactions between Shaw, the Raleigh community and city government. Partner with Duke Energy Center for the Performing Arts, NC Opera and other performing arts centers to cultivate our students' appreciation of the arts. Fiscal Affairs Streamline the University's purchasing policies, practices and processes. Institutionalize the "ONE Card" system for receiving refunds, paying for books and purchasing meals from the cafeteria. Improve the book voucher issuance process. IT, Jenzabar Investigate the use of Jenzabar's Master Resource Reservation system to sync facility reservations with the registrar, as it relates to use of classroom space. Improve Wi-Fi signal across campus, especially the odd levels of dormitories and older buildings. Use technology to optimize the manner in which maintenance requests are made in order to improve the work flow and ensure satisfactory completion of requests. Recruitment & Retention Ramp up recruitment efforts and articulation agreements with schools in Asia, the Middle East, African and the Caribbean. Streamline the online application process for undergraduate and graduate admissions. Develop a Sophomore Experience (SMORE) in order to increase retention efforts between the sophomore and junior years. Re-vitalize Shaw's student exchange program to engage in strategic recruiting with global partners. Research Infrastructure Create incentives for grant writing. Improve the efficiency of the IRB certification process. Increase the number of collaborations with R01 universities in order to strengthen the volume of student exposure to the research setting. Establish a research faculty exchange program with university and industry partners. Student Engagement Hold students to the standard of being a Shaw Man/Shaw Woman. Ensure the standard is based on ethical criteria that are tied to the mission of the University. Reinstate Student Ambassadors to assist with events, and to be outstanding examples of Shaw citizens. Partner with Shaw alumni to re-establish the mentoring program, to cultivate young men and young women that reflect the Shaw brand. Increase student exposure to experiential learning opportunities (internships, job-shadowing assignments, service learning, national conferences and field trips). Academic Affairs Introduce an electronic system of course assessment that is efficient and meets the needs of faculty and students to engage in continuous improvement of student learning. Explore instating academic programs that are among the top ten nationally and globally. Streamline CAPE sites and focus on offering targeted academic programs at each site. Condense syllabi and place some of its contents in the student handbook. Facilities Partner with Duke Energy and Cree to replace all lighting on campus with LED lighting and sensors to conserve energy. Establish a "Healthy Shaw Living" campaign that starts with increasing the amount of healthy meal choices in the cafeteria. In keeping with the Smoke Free Campus policy, eliminate the designated on-campus smoking area, as part of a "Healthy Shaw Living" campaign. Market Shaw University's facilities to external organizations as an event space for conferences, meetings and weddings (Thomas J. Boyd chapel).