Moodle Give to Shaw  

Shaw University IT Help Desk

  help desk 

GENERAL CAMPUS INFORMATION

Campus Information for Shaw University: 919-546-8200
Shaw University address: 118 East South Street, Raleigh, NC 27601 
Faculty and Staff Directory  
Google Map with Shaw University 


FACULTY/STAFF - IT HELP DESK

Hours of Operation: Monday-Friday 8:00 a.m. to 5:00 p.m.
Faculty/Staff Support Phone Number: 919-546-8587
Contact email: helpdesk@shawu.edu
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ACCESSING EMAIL
Please use the following link to access your email from home or any location off-campus.
https://shawmail.shawu.edu/owa   

  • Input you email address in the box labeled "Domain\username" for example abc@shawu.edu
  • Input your password in the box labeled "Password" for example 123abc  

If more assistance is needed, call the Help Desk support line at 919-546-8587.


STUDENTS - IT HELP DESK

Hours of Operation: Monday-Friday 8:00 a.m. to 5:00 p.m.
Student Support Phone Number: 919-546-8587
Contact email: helpdesk@shawu.edu 


If You Have Problem or Need Help With  Please Contact  Email/Number  Location 
Moodle Access Issues moodlehelp@shawu.edu  moodlehelp@shawu.edu   
Canon copier (toner, and other supplies) Sam Cederas  scederas@shawu.edu
919-546-8377
Second Floor, IHCR 
Canon copier (paper) Purchasing purchasing@shawu.edu
919-546-8564
Tyler Hall, Second Floor
Canon copier (need repairs) Canon Customer Support 800-355-1385
 
Cisco Telephones & Voicemail & Video Conferencing (VTC) IT Help Desk helpdesk@shawu.edu
919-546-8587
 
Email, Internet, Network Access and Connectivity, Printing, Hardware and Software Installation and Operation Network Help Desk helpdesk@shawu.edu
919-546-8587
Data Center TOS Complex
Data Base, Jenzabar (EX System), Reports
Online Registration, Grades, and Account Information (Students Only)
Sahr Gbondo   sgbondo@shawu.edu
919-546-8234
Computer Center Basement, Tyler Hall
PC-Based Applications, SAS, Data Analysis, Customized Reports, and Surveys Brian Cumberbatch   brianc@shawu.edu
919-546-8615
Second Floor, Estey Hall