Shaw University IT Help Desk
GENERAL CAMPUS INFORMATION
Campus Information for Shaw University: 919-546-8200
Shaw University address: 118 East South Street, Raleigh, NC 27601
Faculty and Staff Directory
Google Map with Shaw University
FACULTY/STAFF - IT HELP DESK
Hours of Operation: Monday-Friday 8:00 a.m. to 5:00 p.m.
Faculty/Staff Support Phone Number: 919-546-8587
Contact email: helpdesk@shawu.edu
ACCESSING EMAIL
Please use the following link to access your email from home or any location off-campus.
https://shawmail.shawu.edu/owa
- Input you email address in the box labeled "Domain\username" for example abc@shawu.edu
- Input your password in the box labeled "Password" for example 123abc
If more assistance is needed, call the Help Desk support line at 919-546-8587.
STUDENTS - IT HELP DESK
Hours of Operation: Monday-Friday 8:00 a.m. to 5:00 p.m.
Student Support Phone Number: 919-546-8587
Contact email: helpdesk@shawu.edu
| If You Have Problem or Need Help With |
Please Contact |
Email/Number |
Location |
| Moodle Access Issues |
moodlehelp@shawu.edu |
moodlehelp@shawu.edu |
|
| Xerox copier (toner, and other supplies) |
Sam Cederas |
scederas@shawu.edu
919-546-8377 |
Second Floor, IHCR |
| Xerox copier (paper) |
Purchasing |
purchasing@shawu.edu
919-546-8564 |
Tyler Hall, Second Floor |
| Xerox copier (need repairs) |
Xerox Service Center |
1-800-821-2797 |
|
| Cisco Telephones & Voicemail & Video Conferencing (VTC) |
IT Help Desk |
helpdesk@shawu.edu
919-546-8587 |
|
| Email, Internet, Network Access and Connectivity, Printing, Hardware and Software Installation and Operation Network |
Help Desk |
helpdesk@shawu.edu
919-546-8587 |
Data Center TOS Complex |
Data Base, Jenzabar (EX System), Reports
Online Registration, Grades, and Account Information (Students Only) |
Sahr Gbondo |
sgbondo@shawu.edu
919-546-8234 |
Computer Center Basement, Tyler Hall |
| PC-Based Applications, SAS, Data Analysis, Customized Reports, and Surveys |
Brian Cumberbatch |
brianc@shawu.edu
919-546-8615 |
Second Floor, Estey Hall |