Veteran Affairs

Enrollment Manager (EM) is the VA’s secure online application that allows approved schools to manage and certify student enrollments for VA education benefits. It is used by School Certifying Officials and other authorized institutional staff to submit enrollment information to the VA.

To build your Enrollment Manager Profile, Get Certified, And Receive Benefits:

• You must schedule an IN-PERSON appointment with Quienn Surgeon-Witcher, SCO via Book time with Quienn Surgeon-Witcher link. Wait for confirmation, add to your calendar.
• At that meeting, you must provide your COE, your charges (bill) from Student Accounts or via Bearsnet, and you must have a Class Schedule.
• If you are a Dependent, utilizing Veteran parent or guardian benefits, they must be available for a moment during the Certification Meeting. If they are unable to meet in person, that is fine. But the student must be in person.
• Certification Meetings and Calendar opening for Fall begin August 4, 2026 at 11:00am and run through August 6, 2026, ending at 4:00pm
• Each semester you must come into the office and complete a Benefits Request Form. You will not automatically be certified for an upcoming term.
• After certification is completed with Mrs. Surgeon-Witcher, you will need to place a call to the VA, confirming your certification and verify enrollment.
• You will receive an email, phone call or text on the last day of every month to verify your enrollment.
• If you are Active Duty please email quanishia.surgeon@shawu.edu for further support

We DO NOT process, complete, nor send ANY medical forms to any VA Healthcare Agency.

Apply for educational benefits at www.gibill.va.gov or call 1-888-442-4551.

Provide a copy of your DD-214.

Dependents and spouses should use the veteran’s information.

Send high school and prior college transcripts to the Shaw Admissions Office at transcripts@shawu.edu.

Submit your application to Shaw University.

Determine Pell Grant eligibility by completing the FAFSA.

Email the certificate to veterans@shawu.edu or call 919-626-4241 for assistance.

Contact your VRE Counselor for additional information.

Undergraduate Students Only

Complete Declaration of Major form online. VA will only pay for courses that are required for your approved degree plan.

You must declare your major before taking 300 or 400 level classes.

Graduate Students Only

Curriculum Guide (a list of courses are needed in order to fulfill the necessary requirements for a master/doctoral degree or teaching licensure program).

Once you have submitted all necessary paperwork to this office, it can take at least 60 days before the VA Regional Office will give you or this office any response as to when benefits will begin.

Master of Science in Early Childhood Education

Master of Divinity

Master of Arts in Theology and Ministry